Cookies policy


This Cookie Policy complements Instamed's Personal Data Privacy Policy and is intended for anyone who accesses and navigates the Platform, regardless of the type of device (computer, tablet, smartphone, etc.). It explains the use of cookies on the Platform, describes the types of cookies used, and how to manage and delete them.

By browsing the Platform, you agree that the cookies described below may be placed on your device, subject to the choices you have expressed in accordance with this Cookie Policy.
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1. What is a cookie?


2. What cookies are present on the platform?

Instamed only uses cookies that are essential for the proper functioning of the Platform :

Technical and functional cookies:

These cookies are necessary for the Platform's functionality and allow users to navigate and use its features. These include session cookies or login cookies. They allow us to:

  • Adapt the presentation of the Platform to your device's display preferences (display resolution, operating system, etc.) during each visit.
  • Remember information entered in a form on the Platform (registration or access to a User Account).
  • Allow access to reserved areas of the Platform using each User's login details.
  • Deploy security measures.

Functional cookies for support:

  • Intercom: A customer service management platform. Instamed uses Intercom to allow users to send messages as part of the support offered on the Platform. Cookies are placed on your device when using this support function, essential for its operation.

Functional cookies for payments:

  • Stripe: A payment institution approved by the Prudential Control and Resolution Authority. Through Stripe, users can authorize direct debits. These cookies process withdrawals, identify Users to Stripe, and ensure transaction security. The cookies installed by Stripe are essential for the payment service to function.

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A User may refuse the registration of cookies in his terminal or delete those registered there.
qui y sont enregistrés.

PC Browsers:

Mobile Browsers:

4. What is the lifespan of cookies?

5. To find out more about cookies.

For more information about cookies and how they work, visit All About Cookies. You can also consult the CNIL (Commission Nationale de l'Informatique et des Libertés) page dedicated to cookies via this link.